The gist of the legislation
A landlord cannot interfere in or diminish the tenant’s quiet enjoyment of the property, or their ability to use it in reasonable peace, comfort or privacy.
The important parts, at a glance
We’ve picked out the key parts of the legislation and made them as easy as possible to read and understand.
1.
A landlord cannot legally access your investment property during a tenancy except if it’s stated otherwise in the tenancy agreement, or if it’s an order of the tribunal.
2.
A landlord has the right to request access to the property from the tenant.
3.
The tenant can provide access, but the landlord and managing agent are legally required to provide identification.
4.
A landlord should not request access to the property on Sundays, public holidays or before 8am and after 6pm.
5.
Exceptions can be made to the standard no access days and times if it’s for urgent repairs or health and safety reasons in relation to the property, or if the tenant consents.
6.
If the tenant's quiet enjoyment is diminished significantly by landlord interference, they can claim a rent reduction for the timeframe they were affected.
