LEGISLATION

Water consumption charges

The gist of the legislation

We can only charge tenants for water usage where the property consumption is separately metered.

The important parts, at a glance

We’ve picked out the key parts of the legislation and made them as easy as possible to read and understand.

If you'd like to read the full legislation, click here >

1.

The owner of the property is ultimately responsible for sewage, supply and consumption of water to the property.

2.

Sewage and supply charges can’t be passed onto the tenant. It’s a fixed quarterly cost that the owner must pay.

3.

Variable water consumption charges can be passed onto the tenant where the consumption charge is separately metered and therefore separately listed on the invoice. Separately metered simply means that the usage can be monitored and tracked over time on the meter at the property.

4.

Separately metered water consumption typically applies to a freestanding property. However, separately titled duplexes and townhouses are also often separately metered.

5.

Water consumption for apartments in a complex is typically divided between all apartments based on the unit’s entitlements schedule i.e. the size of the apartment.

6.

There is no way to track individual apartment usage on the meter, only whole building usage. The water consumption charge is bundled in with sewage and supply charges on the invoice.

  1. To confirm if your property is separately metered, check the back of your invoice. You will see a section with sewage and supply charges and a separate section with consumption charges.
  2. Where the property is separately metered, we are already passing the consumption charges onto the tenant. They have 14 days to pay the invoice following the end of the previous month.  
  3. If you haven’t redirected your bills to us to pay, do so as soon as you can. If you can charge the tenant for consumption and we aren’t managing your bills, then you’ll have to send a copy of the invoice to us and we will then invoice the tenant for the water consumption part of the invoice for you.
  4. Accept the fact that you can’t charge the tenant for water consumption if you own an apartment. Look at it this way, you can claim it on your next tax return.